Privacy Policy

Last updated: September 2, 2026

This Privacy Policy explains how Unisol LLC, doing business as Russel’s Home Services, collects, uses, and protects information submitted through russellhandyman.com, by telephone, or by text message.

Information we collect

We may collect your name, telephone number, email address, service address or ZIP code, preferred appointment date, project description, photographs, and the content of communications you send to us.

How we use information

We use this information to respond to service inquiries, prepare estimates, schedule and perform services, send appointment confirmations and updates, provide customer support, maintain business records, and comply with legal obligations.

Text messaging

When you provide consent, Russel’s Home Services may send service-related text messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to receive text messages is not a condition of purchasing services.

Sharing of information

We do not sell or rent personal information. We may share information with service providers only when necessary to operate our communications, scheduling, website, or business systems, and when required by law. Mobile opt-in information and consent are not shared with third parties for their marketing purposes.

Data security and retention

We use reasonable measures to protect personal information and retain it only as long as reasonably necessary for the purposes described above or as required by law.

Your choices

You may ask us to update or delete information, subject to applicable recordkeeping requirements. You may opt out of text messages at any time by replying STOP.

Contact us

Questions about this policy may be directed to Russel’s Home Services / Unisol LLC by calling or texting (860) 845-6677.